Problem
solutions
Is the machine not doing what you want? Then check this page to see what might be going wrong. Is a specific problem not listed? Then please contact us.
Improve cutting results?
- Bevelled edges on the workpiece More information
- No nice holes More information
- Pointed shape on the workpiece at the beginning/end More information
- Workpiece dimensions do not correspond to the dimensions of the drawing More information
Malfunction of machine/parts?
- Probe/limit switch not working More information
- Motors skip steps More information
Malfunction in the controls?
- No connection between machine and PC More information
- Soft limits warning More information
- RnR Motion Card not found! More information
Problem while cutting?
- Torch cuts at the wrong times More information
- Torch does not burn through the material More information
- Torch touches workpiece during cutting More information
Our frequently asked questions
We have collected the most frequently asked questions for you in this overview by category. You can also view all FAQs via the link below.
Do you have comments or questions?
Then fill out our contact form and we will get back to you. z.s.m. Back to.
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Support
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User-friendly
Bring your ideas to life more easily than ever before.
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High quality
We stand for an optimal price-quality ratio.
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